How to Return Your Monitor
The BodyGuardian monitoring system prescribed by your doctor is an FDA regulated medical device, and it is on loan to you. You must return it promptly upon completion of your procedure.
Return the monitor to HRDx:
- Place the monitor and all charging accessories in the padded pack and put the pack in the shipping box. Check the instruction manual to make sure you’ve included everything
- Remove the adhesive strip from the flap on the shipping box and seal securely. The prepaid return label is affixed to the bottom of the box.
- Drop the package off at the shipping carrier listed on the prepaid return label.
For help with returning equipment, contact HRDx.
If your healthcare provider gave you the monitor
- Follow your provider’s instructions
If HRDx shipped the monitor to your home
- Return the monitor directly to HRDx:
- Place the monitor and all charging accessories in the padded pack and put the pack in the shipping box. Check the instruction manual to make sure you’ve included everything
- Remove the adhesive strip from the flap on the shipping box and seal securely. The prepaid return label is affixed to the bottom of the box.
Drop the package off at the shipping carrier listed on the prepaid return label.
- For help with returning equipment, Visit patient support
What if I have a concern about my monitoring?
- You can contact our Patient Services team with questions or concerns about monitoring. Visit patient support